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Let us help you find the answer to your question. If you still cannot find answer here in our FAQ, please
contact
Customer Service we too happy to help you solve you questions.
Can I upload my logo to a stamp?
How do I create a signature stamp?
How long is my stamp good for?
How do I assemble my rubber stamp?
Can I upload my logo to a stamp?
Yes. Keep in mind that stamps are designed in black and white
only. For the best results, we recommend using an outline of
your logo. You can always request a PDF Proof from us to see
what it will look like when it is printed.
Please note that photos and complex images are not meant to be
placed on stamps.
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How do I create a signature stamp?
Creating a signature stamp will require you to scan a copy of
your signature into one of our accepted file formats and upload
the image to us upon making your rubber stamps order.
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How long is my stamp good for?
The rubber stamp will last for quite some time depending on how
often you use it. Keep in mind that the ink pad in the stamp may
run dry before the stamp wears out, so it’s always good to order
additional ink pads! For date stamps, the moveable date wheel is
good for 12 years, and runs from 2006 to 2017.
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How do I assemble my rubber stamp?
Printer NEW: How to fix the ImageCard in the index window

1. Insert the ImageCard with the sample imprint in the index
window.
2. Click the index window back into place
Spare Pads/What do you use the endorsing ink for?

This ink is meant to be used for the traditional stamp pads
ONLY, it is not suitable for spare pads of self-inking stamps.
In some cases even your text die and the spare pad can be
destroyed (for instance because of solvents which are component
of the ink).
Spare Pads/How to change the colour of the imprint?
First take out the present spare pad of the stamping device.
After that clean the text die, so that no remaining ink pigments
can get into the new spare pad. Normally it is sufficient to
stamp on a white sheet of paper without the inserted pad till
there won't appear an imprint anymore.
Now you insert the new pad with the other colour into the stamp.
Spare Pads/What has to be considered when buying a new text
die?
When buying a new text die, you should also ask for a new spare
pad, because the present text die "left its traces" on the spare
pad. This means that the pad surface is a bit uneven, and
therefore you would achieve only a partial imprint with your new
text die.
The best however would be to use a new stamping device for the
new text die, and this way you can ask for the latest model.
Spare Pads/Why better exchange the spare pad instead of
reinking it?
Do not reink the spare pad of your COLOP self-inker. In case of
use of unsuitable ink, the spare pad and/or the text die can be
destroyed.
Customary ink is only intended for traditional stamp pads (for
hand stamps).
Original COLOP spare pads for self-inking stamps are
electronically inked and therefore guarantee that the ink is
evenly spread in the spare pad. Reinking the spare pad leads to
a high quantity of ink on the surface layer of the pad (bad
imprint), because the ink can not sufficiently seep into the pad
material. This way you automatically lose also the guarantee for
your imprint.
Spare Pads/What do I do with the present spare pad?
All parts of the COLOP spare pads are harmless, and can
therefore be disposed of the normal household waste.
Spare Pads/How to exchange a spare pad?

Exchange your present spare pad in your self-inker by simply
inserting a new one.
This way dirty fingers or dirty work surfaces are a thing of the
past.
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