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Let us help you find the answer to your question. If you still cannot find answer here in our FAQ, please contact Customer Service we too happy to help you solve you questions.

Top Questions

• Do I need to use CMYK color mode?

• Does turnaround time including shipping time?

• Can I cancel or change my order?

• How to Order

• Artwork File Uploading Tips

• Print Ready Check List

• Payment and Billing

Help Topics

• Ordering

• Can I cancel or change my order?

• Do all orders have to be placed online?

• Do I receive proofs prior to print?

• How do I re-order?

• How to sign in my online print ordering account?

• What do I do if my order I received is not complete.

• What happens if my order is delayed?

• What if I am not satisfied with my order?

• What is your return policy?

• Does turnaround time including shipping time?

• Printing and Processing

• Do I need to use CMYK color mode?

• File preparation tips.

• Know about color printing and proofs?

• What is Celloglasing or Laminating?

• What is CMYK printing?

• What should I know about image resolution measurements?

• Why do certain colors look different after they print?

• File Upload.

• Billing and Payment

• Can you send me a bill?

• Currency Exchange Rate

• What methods of payment do you accept?

• Shipping and Delivery

• Do you offer rush delivery service?

• Do you ship international?

• Which shipping methods do you use?

• Rubber Stamps Help

• Can I upload my logo to a stamp?

• How do I create a signature stamp?

• How long is my stamp good for?

• How do I assemble my rubber stamp?

• Site Navigation and Issues

• What are your Terms of Use?

• What is your Privacy Policy?

Print Ready Check List

To avoid delay and printing error in your artwork, please follow the general file checklist.

Accepted File Resolution

Accepted Color Mode

File Setup for Bleeds, Cutline and Safety

File Setup for Borders

Fonts and Transparency Problems

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