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Let us help you find the answer to your question. If you still cannot find answer here in our FAQ, please
contact
Customer Service we too happy to help you solve you questions.
Accepted File Resolution
Accepted Color Mode
File Setup for Bleeds, Cutline and Safety
File Setup for Borders
Fonts and Transparency Problems
Accepted File Resolution
Resolution also known as DPI (Dots Per Inch) or PPI (Pixels
Per Inch) can be described as the number of dots that fit
horizontally and vertically into a one-inch space. Generally,
the more dots per inch, the more detail captured and the sharper
the resulting image.
For an
image to print properly, the image resolution must be at
least 300 dots per inch (DPI) at the final output size.
File Printed at 72 DPI - Bad File
File
Printed at 300 DPI - Good File
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Accepted Color Mode
Color mode must be in CMYK to be a print
ready file. If file(s) are submitted using any other color mode,
such as RGB or Pantone, the file(s) will be converted to CMYK
during preflighting. Conversion from one color standard to
another may result in a colors shift or colors dropping out.
RGB - What you see on your monitor
CMYK - Your name card printed in CMYK
format
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File Setup for Bleeds, Cutline and Safety
Guidelines for artwork submission &
ordering.
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File Setup for Borders
Minimum border
size should be 1/4" thick plus 1/8" bleed for a total size of
3/8" thick.
The blue line represents how thick the border should be from the
cut line. A border that is not 1/4" thick will result in uneven
borders on all four sides when printed.
Guidelines for artwork submission &
ordering.
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Fonts and Transparency Problems
Fonts, transparencies and other effects used in vector format
softwares (Illustrator and InDesign) must be flattened and the
fonts outlined. Not flattening transparencies or outlining fonts
may result in some text or graphics dropping out from your
artwork. When digital art is supplied with missing fonts, we
cannot process your job in production.
Convert all text to outlines. Both Adobe Illustrator and
CorelDraw can accomplish this task. See the following procedure
to convert a font into outlines using Adobe Illustrator.
Make sure to check
•
“Convert All text to Outlines”
•
“Convert All Strokes to Outlines”
•
"Preserve Alpha Transparency"
•
"Preserve Overprints and Source Color"
To convert this text to outlines, simply pull down the
contextual menu (Right mouse click on the PC, and Control click
on the Mac), and select “Convert to Outlines”.
The text has now been converted to a series of outlines and
fills. The reference to the font Gill Sans is no longer present,
and it is unnecessary for anyone to have access to the original
font.
Save file as PDF 4.0 or lower
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